If you can't log into Observers Portal and need to reset your password to your Observers Code:
- Type the observers code, choose DOB from calender menu, Case sensitive captcha text as displayed in captcha text box, then click Submit button and follow the on-screen instructions.
- Helpline: ECI Tech Support
Instructions After Resetting Your Password
- Kindly press login here
- Now login with the observer code as userid and password both.
- Please change your password which is between 6 to 9 characters in the change password screen.